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Customer Servicing

The customer is King!

Nothing impresses a customer more than proactive communication. Use our powerful communications tool to keep customers updated on orders, bills, payments, new offers etc.

Self service via the web or mobile

The Globill self-service portal offers your customers access to their data 24/7 – greatly reducing the number of calls passed through to your contact centre.

Take control of your contact centre

Track and manage incidents real-time. Unique ticket numbers allow for easy reference to customer tickets. The powerful escalation and SLA feature ensures that no incidents breach customer satisfaction metrics.

Get in touch with our sales team

info@astel.co.za+27 31 566 1564